Help

Error codes

List of common error codes and their solutions

The connection is down or something is blocking it

See the Network issues page.

Child process exited with code 1 on startup

Try these solutions:

  • Try the latest early-access version available the forum
  • Make sure your graphics card driver is up to date
  • Follow these instructions to switch to software rendering

If the issue is still present, please do this:

  • Open a command prompt
  • Run cd "c:\Program Files (x86)\AudioRelay"
  • Run .\runtime\bin\java.exe -cp "app/audiorelay.jar" com.azefsw.audioconnect.desktop.app.MainKt > %USERPROFILE%/desktop/output.log 2>&1

It’ll create an output.log file on your Desktop which could show any error not brought up by the app.
Send the file at support@audiorelay.net or create a new topic.

COMException - 0x88890008

It means that AudioRelay can't use the audio format used by your audio device.

  1. Disable any audio or sound apps on your PC
  • Examples:
    • Nahimic
    • Sonic Studio
  1. Try different formats and disable sound enhancements
  • Type sound settings in Windows search
  • Click on the Sound Control Panel (below or on the right)
  • Right-click on your playback device, click on properties
    • Disable all enhancements
    • Try a different format
  • Right-click on your playback device, click on configure speakers and try different settings

If nothing worked, please create a new topic here mentioning any error message.

ClientListenerException (Socket error 10013) / BIND_SOCKET_ERROR

Please check this post