Help
Error codes
List of common error codes and their solutions
The connection is down or something is blocking it
See the Network issues page.
Child process exited with code 1 on startup
Try these solutions:
- Try the latest early-access version available the forum
 - Make sure your graphics card driver is up to date
 - Follow these instructions to switch to software rendering
 
If the issue is still present, please do this:
- Open a command prompt
 - Run 
cd "c:\Program Files (x86)\AudioRelay" - Run 
.\runtime\bin\java.exe -cp "app/audiorelay.jar" com.azefsw.audioconnect.desktop.app.MainKt > %USERPROFILE%/desktop/output.log 2>&1 
It’ll create an output.log file on your Desktop which could show any error not brought up by the app.
Send the file at support@audiorelay.net or create a new topic.
COMException - 0x88890008
It means that AudioRelay can't use the audio format used by your audio device.
- Disable any audio or sound apps on your PC
 
- Examples:
- Nahimic
 - Sonic Studio
 
 
- Try different formats and disable sound enhancements
 
- Type sound settings in Windows search
 - Click on the Sound Control Panel (below or on the right)
 - Right-click on your playback device, click on properties
- Disable all enhancements
 - Try a different format
 
 - Right-click on your playback device, click on configure speakers and try different settings
 
If nothing worked, please create a new topic here mentioning any error message.